Blog

Date: 16 Apr 2019

Umrah transport can often be tricky to arrange. Pilgrims can often find themselves disoriented after a long flight and facing confusion around how best to hail a taxi in the crush outside of the King Abdulaziz Airport.

This has led to a huge market in reputable taxi firms that will be able to ensure you are taken to your chosen hotel in safety and comfort.

And now Uber seems to be wanting in on the market.

We have previously written about the influence that Uber has with Hajj and Umrah Pilgrims and this year has seen their team step up their game. The company has recently purchased Careem a long established taxi service that is ranked as the #1 smartphone app for ride-sharing and transport in the Middle East and North Africa, Pakistan, and Turkey. Bought in March of this year for over $3bn, the app has allowed Uber to expand its ubiquitous reach into a hundred new cities and 14 new countries.

But what does this mean for pilgrims coming to commit their Hajj and Umrah pilgrimages?

Convenience

Uber is used by over 3.5 million individuals in the UK alone and makes getting around major cities or congested areas simple and affordable. When pilgrims travel to Mecca, there is no need to download additional software or information – all you have to do is open your app and look for your closest ride!  

Security

Sadly, Umrah taxi fraud does occur and taking every step possible to protect your group from those that would take advantage of your trust is a necessary task. Booking with Uber will allow you to check your taxi driver’s ID before getting in the car and message Uber directly if you feel unsure or unsafe. Uber’s commitment to safety has seen a number of features added to the app including an emergency assistance button, share my trip functionality that lets friends see where you are at all times and a full driver profile for the person responsible for getting you where you need to be. 

Supporting worthy causes

Careem previously sponsored charitable works such as supporting Cricket for a Cause and providing support for the Robin Hood Army in their charitable efforts in Pakistan. Uber is now continuing Careem’s commitment to charity and equality by continuing with these good works and the company’s choice to employ 30% of female drivers in Pakistan and recruiting women drivers in Saudi Arabia after it was legalised in June of last year.